Our thanks to Mr. Eric Lai of the Toronto Star’s Wheels section for allowing us to participate in his article regarding a reader who was tricked into buying a new car on the basis that cheap car insurance would accompany that specific brand/model of car.  The PDF version of the article is here.

Some of the options referred to in Mr. Lai’s article include:

• complaint against the insurance company and their employee can be filed with FSCO (Financial Services Commission of Ontario);
• the buyer can ask OMVIC to investigate the dealership’s actions here as contrary to the Code of Ethics – see Sections 4, 6 and 9 - which govern dealerships, pursuant to the Motor Vehicle Dealers Act, 2002; and
• the buyer could have considered starting a lawsuit in the Ontario Small Claims Court.

Our thanks again to Mr. Eric Lai and the Toronto Star.

Gregory Chang
Toronto Insurance Lawyer