We would like to thank Mr. Eric Lai of the Toronto Star’s Wheels section for allowing us to comment within his article last weekend.

Referencing Mr. Lai’s article, the Ontario Small Claims Court is not the only possible outcome to auto repair shop disputes, though the facts of last weekend’s question would require a lawsuit.

You can review the Ontario government’s website – the Ministry of Consumer Services (mechanic repair shops) – for their information services and dispute resolution guides/recommendations for further information.